All customers must meet financial and legal requirements. In some cases, such as domestic violence, evictions, or service of court documents, you may need immediate legal assistance. Please contact us immediately. When our answering machine picks you up, please let us know if it is safe to call you back or leave you a message. We will arrange a time to talk if it is safe for you. All conversations are confidential. We serve 72 counties in Texas and 4 in Arkansas by providing free advocacy, legal representation, and community building that ensure equal access to justice. Like preparing for and recovering from a hurricane, earthquake or forest fire, individuals may face legal issues related to healthcare, economic stability, security and sanitation, public services, employment, environmental justice, domestic violence and discrimination due to the COVID-19 pandemic. Lone Star Legal Aid will continue to work on critical issues on behalf of our client community, through our individual client representation and systemic advocacy.
All customers must meet financial and legal requirements. Our general income limits change every year and can be found by accessing the U.S. federal poverty guidelines. Even if you earn more than 125% of the federal poverty guidelines, we can still help if you qualify for one of our special projects. All our clients have a low income. Many are women and children. Some are victims of domestic violence and need help to escape violence and remain non-violent. Others are residents with disabilities who need housing assistance, some need help applying for food stamps or applying for Medicaid, Medicare or SSI. Our selection process is designed to prioritize customers whose issues are life-changing or threatening. We help people who live in the 76 counties we serve and who are low-income. We only work on civil matters and do not deal with criminal cases. With the exception of special programs, clients must generally be equal to or less than 125% of the Federal Poverty Guidelines.
Clients who are unsure whether they are eligible for our services can call the office at the phone number below. You can also call our toll-free number at (800) 733-8394. You can use both methods to complete an application so that Lone Star Legal Aid can determine if you are eligible for services. P.O. Box 398 Houston, TX 77001-0398 Toll Free – (800) 733-8394 8 a.m. – 5 p.m. Please report corrections to this organization`s information. We only work on civil matters and do not deal with criminal cases. COVID-19 changes: Lone Star Legal Aid is available and accepting applications online for all of its offices.
You can also call us. Use (800) 733-8394 to call the office if the call is long distance for you. Every call made to us is confidential. We hope that our customer community is safe and able to cope well in these ever-changing and uncertain times. We continue to monitor the COVID-19/coronavirus pandemic in our service area and the work of Lone Star Legal Aid will continue, with all operations taking place virtually. This means that we work from home and are not available in our offices.